In order to use IntesisHome and control your indoor unit(s), you need to:
1.1. Ensure that your air conditioner, heat pump or air to water unit is compatible with the system.
Check compatibility list to verify that this is accomplished.
1.2. Acquire an IntesisHome device.
1.3. Internet connection in the building where the air conditioner, heat pump or air to water system is installed.
IntesisHome is a cloud based application. Therefore, Internet connection is needed for its use. To ensure this, please:
A) Check Wi-Fi network status.
Before starting the set up process, check that Wi-Fi signal level is good enough. To do it so, please pick up your Wi-Fi device (smartphone, tablet or laptop) and check Wi-Fi networks available. Stay as close as possible from the IntesisHome device and have a look on the available Wi-Fi networks*. Check that from where you are, you can access your own Wi-Fi network (the network you have at home or the office) and a network that starts with INTESISHOME.
*Depending on the OS you are using, information regarding Wi-Fi networks can be found in different places. Refer to your OS help center if you don’t know where to find this information and/or visit our connectivity section in this same site.
B) Check that you have enough Wi-Fi signal level.
The web browser should display a list of available Wi-Fi networks. Look for the name of your Wi-Fi network* and make sure that the signal level associated to it is Good, Very Good or Excellent. If this is not the case, please try to move your Access Point (AP) or router as close as possible to the IntesisHome device. If this is not possible, please visit our connectivity section in this same site for more information and possible solutions.
* The name of your Wi-Fi network is set in your Access Point (AP) or router. Check any of those equipment manuals if you don’t know your Wi-Fi network and want to know it or change it.
1.4. A Wi-Fi device with access to the Internet.
As mentioned before, IntesisHome needs Internet connectivity. To run IntesisHome Application and to control the indoor unit(s) you will need at least one device with Internet connectivity (smartphone, laptop or tablet). Moreover, to carry out the configuration step, you will need a Wi-Fi device (smartphone, laptop or tablet) to access the IntesisHome device and configure it properly. In case you want to use the App available for iPad, iPhone, iPod or Android devices, you will also need one of these devices, which need to be purchased apart.